Physiotherapy is a primary care health profession so no referral is necessary to participate in physiotherapy treatment. However, patients are advised to check the details of their extended health benefits as some plans may require a physician’s referral in order to get treatment costs reimbursed.

We do not direct bill. After your appointment and payment has been made, an email with a receipt will be sent to the email on your patient profile. These receipts can be submitted to most insurance companies online. Lose your receipt? No worries!! We can send that over to you anytime upon request.

At your initial visit, your physiotherapist will interview you followed by a thorough evaluation. This will be directly followed by treatment so you can immediately benefit from your experience. Treatment can vary depending on the type of injury that you are presenting with. It may involve education on your injury and how to optimize recovery, manual therapy (hands-on treatment), modalities (e.g. ultrasound treatment, TENS), and an exercise program.